What is
Direct Primary Care?
Direct primary care is an innovative healthcare model where patients pay a flat monthly membership fee for unlimited access to their primary care provider, with no insurance hassles, copays, or hidden fees. It’s like having your doctor on speed dial. Instead of paying per visit, you get comprehensive, ongoing primary care through a simple monthly membership.
Why Use Direct Primary Care?
- Convenience: Skip the long wait times and rushed 10-minute visits.
- Affordability: No copays or surprise bills.
- Access: Enjoy same-day or next-day access as well as after-hours call availability.
- Trust: Build a real relationship with a doctor who knows your history.
Direct Primary Care
Palmetto Proactive Healthcare
The Proactive Patient Program (EP3) gives you and your family access to Direct Primary Care (DPC) services—preventive, sick, and urgent care—at a low cost. Our Board-Certified Family Physicians provide full-spectrum care to help you get well, stay well, and live proactively.
- Annual physical with wellness and prevention planning
- Routine labs and in-office procedures (e.g., laceration repair)
- EKGs, X-rays, flu shots, and other common services
- Same- or next-day appointments for sick visits
- Access to low-cost imaging (MRI, CT, ultrasound)
- Referrals to affordable specialists
- Lower prescription costs through partner pharmacies
- Use any Palmetto Proactive location—all are included
- More time with your doctor and less waiting
- 24/7 access to your care team via phone, text, or email
- After-hours care line: 864-381-7772
How to Get Started
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1
Visit palmettoproactive.com to find a location near you.
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2
Call or schedule your first appointment online.
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3
Mention that you’re an EP3 member (Employer-Sponsored).
Locations
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Greenville
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1120 N. Pleasantburg Drive, Suite 301
Greenville, SC 29607 -
East Spartanburg
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1800 Drayton Road., Suite 313
Drayton, SC 29333 -
West Spartanburg
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3225-B Reidville Road
Spartanburg, SC 29301
Frequently Asked
Questions
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1
Is this an insurance plan?
No. DPC is not insurance—it’s a membership-based model that covers primary care only. You’ll still need insurance for specialist visits, urgent care, or hospital services.
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2
Can I keep my current doctor?
You can, but only care received through the DPC provider is covered by this benefit.
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3
What if I need a specialist or hospital care?
Your DPC provider can refer you, and your regular health insurance will apply for those services.